Yangzhou Leyouye Trading Co., Ltd.

Welcome to Lumravive, a home coffee and coffee-accessories brand focused on practical products for everyday home brewing.

Lumravive is owned and operated by Yangzhou Leyouye Trading Co., Ltd.

Yangzhou Leyouye Trading Co., Ltd. is the legal company responsible for operating lumravive.com and managing the commercial activities associated with the Lumravive online store, including product sales, order processing, fulfillment coordination, customer support, payment-related assistance, shipping support, returns, refunds, and related after-sales services.

Our Brand

At Lumravive, we believe making coffee at home should be convenient, organized, and enjoyable.

We focus on practical coffee tools and accessories designed for customers who enjoy preparing and serving coffee at home.

Our product selection may include:

• Coffee preparation tools;
• Espresso accessories;
• Coffee cups and serveware;
• Coffee storage products;
• Coffee bar and countertop organizers;
• Brewing accessories; and
• Other practical home coffee essentials.

Our goal is to offer products that fit naturally into everyday coffee routines and help customers create a more functional and enjoyable home coffee setup.

Who We Serve

Lumravive is designed for a wide range of coffee lovers, including:

• Everyday coffee drinkers;
• Home baristas;
• Espresso enthusiasts;
• Customers building a home coffee station;
• People looking for practical coffee tools and accessories;
• Customers who enjoy serving coffee at home.

Whether you are preparing a quick morning coffee or creating a dedicated coffee corner, we aim to provide practical products that support your daily routine.

Our Approach

We believe online shopping should be simple, transparent, and easy to understand.

We work to provide:

• Clear product descriptions;
• Useful product information;
• Transparent pricing;
• Straightforward shipping information;
• Clear return and refund procedures; and
• Accessible customer support.

We want customers to understand what they are purchasing, how their order will be handled, and where to find help if assistance is needed.

Customer Experience

Our customer support team can assist with matters including:

• Product information and general questions;
• Order confirmation and order status;
• Payment and checkout inquiries;
• Shipping and tracking;
• Eligible order changes and cancellation requests;
• Returns and refunds;
• Damaged, defective, incomplete, missing, or incorrect products; and
• Other purchase-related or after-sales questions.

For inquiries concerning an existing order, please include your order number and a brief description of your request so our team can locate the relevant information more efficiently.

Our Commitment

At Lumravive, we aim to provide a reliable shopping experience before, during, and after each purchase.

Our commitment includes:

• Practical products for everyday home coffee use;
• Clear and accurate product information;
• Transparent store policies;
• Accessible customer support;
• Reliable shipping and order assistance; and
• Fair handling of eligible returns and refunds.

We continue to improve our products, store experience, and customer service as Lumravive grows.

Customer Support

For questions regarding products, orders, payments, shipping, tracking, returns, refunds, or other customer-service matters, please contact us:

Customer Support Email:
service@lumravive.com

Customer Support Hotline:
0514-87875899

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT

Business Information

Brand Name:
Lumravive

Legal Company Name:
Yangzhou Leyouye Trading Co., Ltd.

Website:
lumravive.com

Business Address:
Room 113-4, East Building 2, No.22 Sanxing East Road, Shatou Town, Guangling District, Yangzhou City, Jiangsu Province, P.R.China

Customer Support Email:
service@lumravive.com

Customer Support Hotline:
0514-87875899

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT

Lumravive is owned and operated by Yangzhou Leyouye Trading Co., Ltd.