Yangzhou Leyouye Trading Co., Ltd.

Thank you for visiting Lumravive.

We are committed to providing helpful and reliable customer support throughout your shopping experience. Whether you have questions before placing an order or need assistance after your purchase, our team is here to help.

Lumravive is owned and operated by Yangzhou Leyouye Trading Co., Ltd.

Yangzhou Leyouye Trading Co., Ltd. is the legal entity responsible for operating lumravive.com and supporting customers with purchases made through our website, including product inquiries, order assistance, payment support, shipping coordination, returns, refunds, and other customer service matters.

How Can We Help?

Our customer support team can assist you with:

• Product information and general product questions;
• Order confirmation and order status updates;
• Payment and checkout assistance;
• Shipping and tracking inquiries;
• Shipping address updates;
• Return and refund requests;
• Damaged, defective, missing, or incorrect products;
• Other purchase-related or after-sales questions.

For faster assistance, please include your order number and a brief description of your request when contacting us.

Customer Support

If you need assistance, please contact our support team through the information below:

Customer Support Email:
service@lumravive.com

Customer Support Hotline:
0514-87875899

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT

Response Information

We make reasonable efforts to review and respond to customer inquiries as quickly as possible during our normal service hours.

Response times may occasionally be longer during:

• Weekends;
• Public holidays;
• Major promotional periods;
• Periods of unusually high customer inquiry volume.

For order-related questions, please provide complete order details so our team can locate your information and provide assistance more efficiently.

Business Information

Brand Name:
Lumravive

Legal Company Name:
Yangzhou Leyouye Trading Co., Ltd.

Website:
lumravive.com

Business Address:
Room 113-4, East Building 2, No.22 Sanxing East Road, Shatou Town, Guangling District, Yangzhou City, Jiangsu Province, P.R.China

Customer Support Email:
service@lumravive.com

Customer Support Hotline:
0514-87875899

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT

Lumravive is owned and operated by Yangzhou Leyouye Trading Co., Ltd.